Senior Teller - Miller Place |
| December 18, 2013 - January 24, 2014 |
| Location: | Miller Place, NY |
| Exempt/Non-Exempt: | Non-Exempt |
| Employment Type: | Full Time |
| Department: | Member Services |
| Location: | Miller Place |
| Description: | Responsible for the supervision, monitoring and control of the teller staff and teller operation. Must be eligible & willing to be cross-trained in the FSR program and therefore become proficient in the Savings, Lending and Operational areas of Member Services. |
| Duties: | 1. Responsible for the training and evaluation of tellers.
2. Prepare teller area for start of business day.
3. Responsible for replenishment of cash drawer and CDMs on a basis as well as other supplies needed for teller station.
4. Responsible for maintaining adequate staffing levels and work flow in the teller area.
5. Serve members at a station by processing transactions as a teller.
6. Balance cash drawers and supervise daily closing and balancing of tellers.
7. Assist Head Teller in the ordering, monitoring and distribution of the vault cash supply.
8. Responsible for overseeing the complete vault operation and maintaining the skills to run the Vault with the Head Teller.
9. Responsible for the ordering and control of the Branch and ATM cash supply. (Exception ATM Cash Supply for Medford)
10. Verifying large sums of coin and currency from tellers, correspondent banks and armored courier service.
11. Responsible for monitoring teller�s daily cash levels.
12. Responsible for monitoring daily ATM cash levels.(Exception � Medford)
13. Responsible for researching cash differences when necessary.
14. Monitoring and maintaining the appropriate level of cash in the vault. Communicate to management on a daily basis regarding level of vault cash status.
15. Responsible for the control and supply of all SFCU negotiable items, i.e. money orders, traveler�s checks, teller�s checks, and Visa Gift Cards.
16. Distributing (selling cash) to tellers and buying cash back from tellers.
17. Responsible for the accuracy and completion of all end of day reports and ATM proof.(Exception ATM proof in Medford)
18. Responsible to have knowledge and experience of the Head Teller major duties and responsibilities.
19. Responsible to promote, demonstrate and monitor the cross selling of SFCU�s products and services.
20. In the absence of the Head Teller, the Sr. Teller assumes the responsibilities of the Head Teller.
21. Keep all Credit Union member and employee related business in strictest confidence.
22. Treat all Credit Union members AND employees with a positive and cooperative attitude.
23. Consistently maintain and improve skills and knowledge for efficient service delivery.
24. Perform all other duties as assigned.
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| Qualifications: | 1. Education equivalent of a high school diploma. Requires ability to understand and carry out assigned duties effectively. Knowledge needed such as typing skills, office routines, elementary accounting procedures, operation of equipment such as a calculator, or a computer terminal. Equivalent work experience may be substituted for education requirement.
2. At least one year of similar or related experience required.
3. Intermediate mathematical skills required.
Preferred Qualifications: Supervisory Experience; bi-lingual Spanish.
EOE |
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